For Merchants:

How quickly can I integrate OPAGO PAY in my business?
Setting up the OPAGO PAY LIGHTNING POS-Terminal takes just a few minutes. The basic requirements include having a Lightning Wallet and registering an online account with us. Afterward, simply scan the QR code on the back of the Terminal and follow the setup steps.
How does OPAGO PAY manage to avoid chargebacks?
Bitcoin transactions are irreversible by design, eliminating the risk of chargebacks.
What fees does OPAGO PAY charge?
We charge a 1% transaction fee on all incoming payments in Bitcoin and, starting next year, will be able to convert to euros for an additional approximately 0.9%
When and how do I receive my payouts?
Opago provides immediate payouts in Bitcoin to your Lightning Wallet to ensure a smooth cash flow for your business.
How does OPAGO PAY ensure regulatory compliance?
Ensuring compliance with regulatory standards is a paramount focus at OPAGO PAY. We rigorously adhere to all relevant laws, maintaining a close partnership with the German market authority to proactively stay abreast of regulatory changes. Our committed compliance team consistently enhances our systems and processes to align with the latest standards. With OPAGO PAY, you can trust that every transaction is conducted within the legal framework, providing a secure, safe, and compliant environment for your business operations.
What kind of reports can I access through OPAGO PAY?
Our intuitive dashboard offers comprehensive transaction reports available in CSV, PDF, and CoinTracking Framework formats. Easily monitor your revenue, analyze trends, and make informed, data-driven decisions for your business.
What if I face an issue or need assistance?
Our customer support team is committed to providing assistance around the clock. Feel free to connect with us anytime through email at support@opago-pay.com
Can OPAGO PAY handle large volumnes of transactions?
Certainly. OPAGO PAY is engineered for seamless scalability, capable of processing volumes of up to 1 million transactions per second via the Lightning Network.
Why do I see three or more bookings per transaction in my report?

As opago GmbH, we are not a custodian bank, but merely accompany the “path of the money” so that it reaches you safely via the Lightning network. The transaction therefore consists of an incoming payment and the forwarding of the payment, minus the agreed transaction fees. These items are shown separately.

For Customers:

How do I use OPAGO PAY to make payments?
If you’re at a shop, restaurant, etc., that accepts Bitcoin payments through OPAGO, simply scan the QR code on the OPAGO PAY LIGHTNING POS-Terminal or utilize the NFC function.
Can I use any wallet with OPAGO PAY?
OPAGO PAY supports all major Lightning wallets, NFC payments via LNURLw, or Boltcard.
Do I need to sign up with OPAGO PAY to make a payment?
To make Bitcoin payments through an OPAGO PAY LIGHTNING POS-Terminal, there are no additional costs for the end customer. If you know of a business where you’d like to pay with Bitcoin, we’d be happy to reach out to the merchant on your behalf. Please contact us at partnerships@opago-pay.com
What should I do if I encounter a problem when paying with OPAGO PAY?
If you come across any challenges, don’t hesitate to contact our specialized customer support team. We are dedicated to swiftly addressing and resolving any issues. Reach out to us at support@opago-pay.com.
Are there additional fees when I use OPAGO PAY?
The end customer incurs no additional costs when choosing to pay through OPAGO PAY.

For Tax Advisors:

How are Bitcoins taxed?

For private individuals, the sale of acquired Bitcoin is tax-free after one year. The period is not extended to ten years even if, for example, Bitcoin was previously used for lending or the taxpayer has, for example, made Ether available to another person as a stake for their block creation.

Wallets that constitute business assets for tax purposes are always subject to taxation, regardless of the retention period. On disposal, the increase in value between purchase/acquisition and sale/disposal is subject to taxation. It does not matter whether the Bitcoin is sold and converted into fiat currency or exchanged for other cryptocurrencies.

Is my wallet a business asset for tax purposes?

A wallet is generally subject to the application regulations of the tax authorities in R 4.2 EStR. If it is a wallet that is used for business purposes, it must therefore be assumed that the tax authorities consider it to be business assets for tax purposes, especially if the wallet is used to accept business funds. The situation is different only if no business connection can be established with the custody account.

According to case law (BFH v. 22.02.1973 – IV R 69/69), there is no inventory account for small businesses that prepare a so-called revenue surplus account. According to the prevailing opinion, money received, be it fiat currency or Bitcoin, is not part of the taxable business assets. Nevertheless, the recording and retention regulations of the German Fiscal Code must be observed and, in the event of an external audit, suitable documents must be submitted that reflect the business transactions. The reports stored in the dashboard can be useful as such evidence. Please note that you yourself should ensure that the transaction data is stored for the period for which it must be retained.

Why do I see three or more bookings per transaction in my report?

As opago GmbH, we are not a custodian bank, but merely accompany the “path of the money” so that it reaches you safely via the Lightning network. The transaction therefore consists of an incoming payment and the forwarding of the payment, minus the agreed transaction fees. These items are shown separately.